Shipping Policy

All orders ship directly from Denver, Colorado.

We use Eco-Enclose for our earth-friendly sustainable packaging and shipping supplies.  Packages are printed in black algae ink, which does not contain any oil or petroleum making it safer and cleaner to work with. We ship everything 100% plastic free in a post-consumer box with paper wrapping and water activated paper tape. All of our shipping materials are 100% recyclable and compostable.

We pack and ship orders between 1-3 business days, carrier durations and shipping rates apply.

We offer high-quality renewable energy carbon offsets through carbon neutral shipping from Cloverly

Returns and Exchanges

We go to great lengths to ensure we are carrying high quality products. Luckily, because we gravitate towards products not made of cheap plastics they tend to be more durable and last longer! However, should a product be defective, damaged, or not what you expected we would be eager to do a return and get you a product with which you are happy. Please inspect your order upon arrival and contact us within 30 days for returns. Items that are used, washed or damaged may not be returned. For items that aren’t damaged, defective, or mis-shipped you will be responsible for return shipping and original shipping costs are not refundable. Due to safety and health concerns personal care products may not be returned, these include, but are not limited to makeup, soap, and hair care products. 


Should you need to make a return please contact info@ecologicalmarket.com 


We are here to help!